Process automation is a very important reality for today's businesses as they have a large workload and little time available.
In this sense, process improvement through an automatic management system allows waste of time and money to be avoided, and solves potential errors or defects within a management.
The text below will talk about the importance of a business management system, demonstrating its benefits through practical examples.
What is automation?
Automating processes is nothing more than transferring certain tasks that were previously performed manually by people to equipment, instruments, machines, among other devices.
In this way, these processes are carried out fully automatically, eliminating the need to hire employees to perform repetitive and annoying tasks.
Automation is present in many daily activities of a brand, even in the simplest, such as when a professional of a company of works and construction licensing uses an Excel table to automatically calculate the firm's monthly expenses.
What are the advantages of process automation?
Process automation through management systems enables a company's activities to be performed much faster, simply and with standardized quality.
This means that a lifting loadsFor example, by deploying robots within sites to resolve customer questions, they are able to maintain the same quality standard while serving customers.
All of this allows a company to increase its productivity while reducing its costs as fewer employees are possible. In addition, other advantages can be mentioned regarding the application of process automation:
- The company becomes ubiquitous;
- Automation creates new trading channels;
- Resource waste is avoided;
- You can monitor activities.
How to automate business processes?
The best way to automate business processes is through the use of a management system. That is, software that takes care of the management of a company through the integration of its various sectors.
However, This requires some investment. Therefore, before automating its processes, a company may need to perform a financial planning to reduce their costs by enabling software to be purchased over the coming months.
Having this capital in hand, it is necessary to make a gathering information about all tasks carried out by the teams of a company to choose which ones may or may not be automated.
So a store that sells parts for compressed air compressor Over the Internet, for example, it is able to provide an online payment system that automates actions such as receiving and depositing purchase money.
However, in the case of very high value purchases, it may not be interesting to automate these processes, but to opt for direct bank transfer between the company and the buyer, given the amount involved in the purchase.
After that, it is necessary to check what are the manually performed procedures that would have their quality changed in case of automation. Depending on the task to be automated, it may not be interesting to use management software, as a company's performance may continue to be the same and it would still be paying an unnecessary amount.
One of the forms of process automation used by management systems is to integrate two tools or two systems used in the daily life of a company.
As a result, a firm that provides generator rentalFor example, you can automate a process that consists of: Every time someone hires that company's service online, they include that person on a list of customers who receive a payment confirmation. Therefore, it can be seen that, in this process, two tools were integrated: the payment platform and an email trigger.
Such example cited is quite beneficial for the automation of marketing area of a company, as appropriate software can segment which customers will receive emails according to their behavior. This way, it is possible retain customers by sending special content to them.
In short, it can be seen that process automation is already a reality within companies. Using software is much more practical and easier than it sounds, requiring only proper internal planning for each sector of a firm.