This article was written by the partner of LUZ Edson Luis Diehl, specialist in business management.
Nowadays, changes happen at an ever faster pace, technological innovations change our routine and our habits. The future lies in organizations that can exploit the potential based on mature processes and the involvement of people in effectively building SUCCESS.
So I ask you,
- Are you ready to be part of this change process?
- Are you perfecting your company's products / services?
- Are you innovating the process of how to make Products and deliver Services?
- How are your company costs?
- Are your customers satisfied with the products / services they offer?
- How is the Team that manages the processes of your company?
Trying to answer these questions, the strategic planning comes as the basis for strengthening the programs that will be part of the Management of Organizations focused on future results. The other five pillars that will guide short-, medium- and long-term decisions are:
- A Costs management, with the economic and financial planning;
- A Risk management protecting the organization with contingency plans;
- A People Management for an understanding and commitment to think about the future;
- A Project management in controlling and guaranteeing the successes of the Implantation of improvements;
- and Change management to create an environment more receptive to new challenges.
Pilar #1 - Strategic Management
Today, in order to have the success we dream of, we need to define an effective strategy that encompasses all company processes and is aligned with the Mission, Vision and Values of the Organization, with discipline in following the established planning.
Develop a strategic action plan that involves the whole Organization, discussing mainly the alignment of people with what is written, making clear the roles of each one in this main process, which is to define what needs to be done.
The Organization needs to take a responsible attitude towards the future, directing and guiding the professionals who work in it to reach the established goals and results.
To define a coherent planning answer:
- What is your Mission?
- Where Will your company be in a certain future?
- What are your principles?
- What are your Values?
By answering these questions in a way that represents the truth of your business, you will have the results achieved.
Pilar #2 - A Costs management
One of the most important premises in the process of consolidating a sustainable future is the Cost Management, this is important in maintaining the availability of capital needed to keep your company looking forward to investing in core processes.
We need not only to look at the cost of the product, but to optimize the gains by reducing the wastefulness of the processes. Look at people as a key part of this process of controlling expenses and increasing productivity as a competitive factor.
More than ever we need to know how much we spend to make the products and / or perform the services contracted, cut what does not add and add value to the products supplied to the customer. We need to understand customer principles that value the products and services provided.
In this process it is necessary to have some response.
- How is your cost management?
- How is the Economic-Financial balance?
- What is your financial cost?
With control of spending and investments, we will have a healthy financial-economic health, seek the right moments for investments and add value to the product, making it more profitable and economically viable in the long run.
Pilar #3 - A Change management
With globalization, the constant search for differentiation always leads us to adapt to a new reality. But we need to take care that changes do not traumatize processes / people. By understanding the processes of change we gain a greater synergy of those involved and achieve the expected objectives.
We need to understand how to start this process, it's no use wanting people to accept change from the top down without understanding why it needs to change. The first step is for senior management to be aware of the challenges it will face and the many paradigms that will have to be broken for the implementation of the new principles and processes.
With an inclusive Leadership, the organization should call everyone involved to a debate about change processes, involving people in decision making, and engaging them in the search for more assertive solutions.
The Organization must conduct the Change process in a gradual and progressive manner. The proposed changes need to be aligned with Strategic Planning.
Looking this way:
- How does your company see change?
- How do people perceive change in their processes?
- How is the investment policy in change?
One thing is certain, the change will happen slowly or quickly.
Pilar #4 - A Risk Management
In everything we do, there is risk involved. This is no different in organizations. It is necessary to look at organizational risks carefully. Identifying and classifying risks is of paramount importance, in order to create action plans and contingencies to mitigate the negative impacts that, if they occur, can cause harm to the Company. It is important to emphasize that these risks can be both internal and external to the Organization.
The main thing is to evaluate the uncertainties regarding the future. From an assessment of the scenarios, make decisions and implement actions in the most assertive way possible. We have to take as a principle that the whole decision has risks and needs to be evaluated very carefully to avoid unsatisfactory results for the Organization.
The organization must realize that behind a risk there is always an opportunity to develop new directions and seek solutions to problems limiting success.
In this process, we seek some answers:
- Can you identify the main threats and / or opportunities for your business?
- Can you identify and quantify the degree of risk?
- Can you communicate the risks to those involved?
- How do you implement actions that mitigate risks?
These answers are essential to getting a clear picture of the risks your business is running.
Pilar #5 - A Project management
In Project Management, the Organization will apply the skills and techniques with the objective of achieving goals, obeying deadlines and taking into account the costs and quality of delivery. Applying techniques of planning, monitoring and execution of projects. The PMI methodology in Project Management is usually used as a reference.
Organizations need to understand the importance of addressing internal projects as drivers for improvement, but these projects need to be conducted in a way that engages everyone involved, from senior management to those involved in the operation.
The Organization must develop projects focused on the objectives of Strategic Planning, effectively controlling the evolution, delivery time and costs involved.
With this approach:
- How are the projects developed by your company?
- Are they getting the attention they deserve?
- How is meeting deadlines?
- Are project costs within budget?
Will the resources consumed by the project be offset by its result?
Pilar #6 - A People Management
People play a fundamental role in any process, but this importance is not yet perceived by some companies. In People Management, the Organization will involve all stakeholders, integrating suppliers, development, administrative, production, customers, all directly influencing decisions, motivating and making them feel part of the process.
Organizations need to understand the basics of effective People Management, praise when there is a job well done, make feedback relationships to align perceptions between hierarchical levels, have effective communication, and train whenever errors occur. Make use of the authority with responsibility in transmitting information pertinent to the processes.
It is necessary to use a language that people understand. Only then will we be able to have the commitment and the full involvement in the pursuit of the strategic objectives and in the best way of doing things.
So we ask:
- how do people feel within your company?
- Are people challenged to do their best?
- Are they recognized for what they do?
- Do leaders know how to deal with different team profiles, identifying the desires and motivating them to do their best?